All board posts in HubSpot Community

Re: email design

BérangèreL — Fri, 23 Jan 2026 11:48:57 GMT

Hi @FGopalan and welcome, we are so glad you are here! 🧡

Thanks for reaching out to the HubSpot Community!

HubSpot’s new AI features in Marketing Hub make it easy to design beautiful marketing emails, no coding or complex integrations needed.

- Import Designs Instantly:
With AI Email Template Import, you can bring in templates from other tools (like Canva) and HubSpot will recreate the layout for you, no manual work required.

- AI-Generated Layouts:
Just describe what you want, and HubSpot’s AI will create a complete, branded email draft for you, handling both the design and the copy.

- Collaborative Design Workspace:
Marketing Studio provides a central, AI-powered space to plan and create all your campaign assets, keeping your branding consistent and the process simple.

- Easy Email Editing:
The unified email editor is built for everyone, no coding needed! You’ll save time and enjoy the creative process.

With these tools, anyone can create professional, eye-catching emails in minutes.

Also, I'd love to put you in touch with our Top Experts: Hi @karstenkoehler, @danmoyle and @Josh do you have any tips or insights to share, please?

Have a wonderful weekend everyone!
Bérangère

This post was created with the assistance of AI tools

Re: Conversations SDK : Handling Overlay Issues and Language Configuration Without Path Change

BérangèreL — Fri, 23 Jan 2026 11:35:23 GMT

Hi @FireHot and a big warm welcome from the HubSpot Community! 🧡

Thanks for posting here! For reference, here are some documentations:

- Conversations SDK
- Visitor Identification

Now, I'd love to put you in touch with our Top Experts: Hi @suprdense, @Anton and @d-lupo do you have suggestions for @FireHot, please?

Thanks so much and wishing you a great weekend!
Bérangère

Re: Need help creating workflows to auto-delete spam emails in Conversations inbox

karstenkoehler — Fri, 23 Jan 2026 11:25:49 GMT

Hi @DSerra66,

It sounds like you already explored how far the deny list can get you? https://knowledge.hubspot.com/inbox/manage-your-allow-and-deny-list

Before developing anything inside of HubSpot, have you considered fine-tuning the quarantine settings in your email provider settings? Both Google and Microsoft allow this - and it would be far easier and cleaner to automatically quarantine emails based on keywords there than in HubSpot directly.

Within HubSpot, workflow can't directly delete emails / conversation inbox entries, so this would require a custom code workflow action based on the HubSpot API that triggers after the fact. Not having these spam emails land in HubSpot to begin with, by configuring your quarantine / email policies would not let that happen at all.

Best regards

Re: Meta Lead synching disconnects after 2-3 days

BérangèreL — Fri, 23 Jan 2026 11:15:18 GMT

Hi @RFlume and welcome, it's a delight to have you here!

Thanks for reaching out to the HubSpot Community!

Let's consult our Top Experts: Hi @TomM2, @danmoyle and @HannahAtRovert do you have any tips to share with @RFlume, please?

Thanks so much and have a fantastic weekend!
Bérangère

Re: How to create and manage content in HubSpot for beginners?

BérangèreL — Fri, 23 Jan 2026 11:09:26 GMT

Hey @CHENGAkshaya19 and a big warm welcome from the HubSpot Community!

Thanks so much for reaching out and great questions! 🧡

I'd love to put you in touch with our Top Experts: Hi @karstenkoehler, @danmoyle and @TomM2 do you have any tips and best practices to help @CHENGAkshaya19, please?

Have a wonderful weekend and thank you very much for your help!
Bérangère

Re: Improving your technical SEO

Odezki — Fri, 23 Jan 2026 11:06:54 GMT

I will make the UX better. I will increase site's loading speed and also make desktop and mobile sites look a like. I will also make layout and design recognizable and unique so my brand will stand out.

Re: HubSpot에서만 “음성만 나오고 영상은 안 나오는” 현상버그수정 바랄께요

BérangèreL — Fri, 23 Jan 2026 11:04:22 GMT

@addda 様、この件についてお知らせいただき、またHubSpotコミュニティで詳細なご経験を共有してくださり、誠にありがとうございます。

動画設定をご確認いただき、他の環境では正常に動作しているとお知らせいただけたことに感謝いたします。

この件については、HubSpot開発者フィードバックフォーム（https://developers.hubspot.com/feedback）を通じて共有されることをお勧めいたします。ご希望であれば、代わりに私が提出することも可能ですので、お申し付けください。

追加情報または直近の変更点などがございましたら、お気軽に追加ください。調査の迅速化に大変役立ちます。

誠にありがとうございます。
Bérangère

Re: Getting rid of "Starts on effective date" in Quotes

BérangèreL — Fri, 23 Jan 2026 10:54:20 GMT

Hi @InnovativH and welcome, we are so glad to have you here! 🧡

Thanks for reaching out to the HubSpot Community!

Are you using the "Recurring billing frequency" property? This may be the reason why.

The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.

I'd love to put you in touch with our Top Experts: Hi @trevordjones, @MMoberg and @danmoyle do you have suggestions to help @InnovativH, please?

Thanks so much and have a lovely weekend!
Bérangère

Re: New to the Inbound Sales Study Group? Introduce yourself here ‌⬇️‌

ad19 — Fri, 23 Jan 2026 10:53:24 GMT

Hello evryone my name is adnane glad to be part of this group eager to learn more and learn from you all

Unable to connect Facebook Ads to HubSpot – OAuth loop despite full permissions

rjelena — Fri, 23 Jan 2026 10:50:27 GMT

Hi,

I’m trying to connect Facebook Ads to HubSpot (free account), but the OAuth authorization keeps failing.

I have full control over:

– Meta Business Portfolio

– Facebook Page

– Ad Account (owned by the same business, not shared)

– Pixel

When I click “Continue as [my name]” in the Meta permissions window, I’m redirected back and the connection fails with no error message.

I already removed HubSpot from Facebook Business Integrations, disconnected Ads in HubSpot, tried incognito browsers, and reconnected from scratch.

Ad Account ID: 2495019770548680

Could a HubSpot moderator please reset the Facebook Ads OAuth connection or advise if there’s a known issue?

Re: Salesforce Integration - Sync Multiple Associated Companies

BérangèreL — Fri, 23 Jan 2026 10:43:39 GMT

Hi @FourFold_Sltns and Happy Friday!

Great question, thanks for asking the HubSpot Community!

I understand that you are referring to the HubSpot-Salesforce integration. Please let me know if that's not the case.

At this time, the HubSpot Salesforce integration supports syncing only the Primary company association for contacts.

I'd love to put you in touch with our Top Experts and Community Members: Hi @TomM2, @Sawyer_Klein and @patrick_adams can you think of a workaround to help @FourFold_Sltns, please?

Thanks so much and have a wonderful weekend!
Bérangère

Hide default language selector (Elevate theme)

JensD — Fri, 23 Jan 2026 10:35:46 GMT

Hi all,

I would like to hide or edit the default language selector that is used by the Elevate theme.

In English it looks okay, but when I switch to another language, it kinda ruins the header and makes my menu go on 2 lines instead of 1.

I've not found a way to hide or edit this.

(Have to blur/blank out branding atm)

Re: Salesforce Integration Error - DEALS

NouraMekhane — Fri, 23 Jan 2026 10:34:41 GMT

What if you cannot delete all Hubspot pipelines?

Re: How to keep my HubSpot certifications if my portal is deactivated?

BérangèreL — Fri, 23 Jan 2026 10:26:27 GMT

Hi @LGottschalk and thank you for sharing your experience and details.

If your CRM portal was deactivated, your certifications should remain accessible as long as you keep your Academy account active, logging in regularly helps ensure this.

Since you’re being prompted to create a new account, it might help to clear your browser cache or try logging in from an incognito window.

If you still cannot access your account, here are some options you can try:

- Recover your inactive HubSpot account
- Create a new account with another email address and transfer the HubSpot Academy certifications to this new account via this form.

I hope this helps!
Bérangère

Re: New to the Email Marketing Study Group? Introduce yourself here ‌⬇️‌

RoknuzzaMan — Fri, 23 Jan 2026 10:19:37 GMT

Hi There,

I am Rokon. I have joined here to achieve fundametal knowledge about email marketing and accelerate my career on Email Marketing.

Re: How to make Working Activity based Workflows with Re-enrollment

JPrice62 — Fri, 23 Jan 2026 10:08:50 GMT

Adding onto this - apparently there is a private beta for Meeting Enrollment into Workflows as a primary object (not associated) coming out soon which would be revolutionary as the above workaround wouldn't be required, and you could re-enroll Meetings in Workflows.

Re: Introduce Yourself!

arif_khan — Fri, 23 Jan 2026 09:59:23 GMT

Hi I am Arif from India. I am currently the founder of a marketing agency that helps early stage companies experiment with their growth channels. I work in the B2B SaaS domain. Data management and reporting have been key to my success because in the early stage there are hardly any signals so even the slightest amount of data gives you appropriate signal to back your intuition. I follow the Hubspot blog. From this group I am hoping to share my learnings and hone my RevOps skills.

How to use premade HTML email templates in HubSpot for design?

FGopalan — Fri, 23 Jan 2026 11:50:17 GMT

Hello eveyrone,

Are there any integrations to help design marketing emails with premade HTML codes? I am not a coder so anything that helps design better looking emails in terms of background and layouts.

Re: How do you connect with leads?

ChiSalvador — Fri, 23 Jan 2026 09:17:17 GMT

For retailers/wholesalers, I share the commercial bits upfront (MOQ, delivery window, bestsellers). For designers, I focus on feasibility and sampling—then book a quick call.

Re: Webhook on quotes deployment fail

LDekester — Fri, 23 Jan 2026 09:16:00 GMT

Hi @JTolley,

Thanks for the reply.
You are right, that property name didn't exist. I update with "hs_status" which I made sure exists:

I update the webhook json:

But I still get the same error.

Are all properties of an object available for a webhook? If not how can we know which ones we can use?

Thanks