Ask Me Anything and Panel Discussions トピック

Help Desk Set Up & Features AMA: Ask Us Anything | February 9-13

CJuliano — Thu, 22 Jan 2026 15:45:29 GMT

Hi everyone,

I'm Caitlin, Product Marketing Manager on the Service Hub team at HubSpot. I spend my days noodling on how Help Desk actually fits into real operations, not just how it's supposed to work in theory.

In January, we ran an Admin HUG where Rose, Abiola, Jenn, Marc, and I walked through Help Desk features, from workspace organization to AI handoffs to reporting. We got a ton of great questions (seriously, over 50)—and while we answered most of them in our follow up blog post , I know there's more to dig into.

This week, we're here to go deeper on Help Desk setup, features, and how teams are actually using it day-to-day. Whether you're just getting started, actively migrating, or trying to get more out of what you've already built, we want to hear what's working, what's confusing, and what you wish worked differently.

You can ask us anything about:

Setting up spaces and views for your team structure
Getting SLAs, routing, and assignment rules right
Using macros and automation without overcomplicating things
Making AI features (reply recommendations, Customer Agent handoffs) actually useful
Building reports and dashboards that support your team instead of just tracking numbers
Migration planning and post-migration fixes

We'll be answering questions from February 9-13. Drop your questions below and share as much context as you're comfortable with, the more specific you are, the more helpful we can be.

Looking forward to this, Caitlin

[CLOSED] Help Desk Reporting AMA: Get Real Answers About Your Support Metrics

CJuliano — Fri, 12 Dec 2025 17:14:43 GMT

Thank you for your questions this week! It's been great connecting with you and hearing what's on your mind as you think through reporting in the Help Desk.

Keep an eye out for our next AMA in the new year. In the meantime check out the resources from our previous chapters!

Help Desk Chapter 1: Migrate to HubSpot's Help Desk Workspace

Help Desk Chapter 2: AI and Automation

AMA November 17-21

Help Desk Chapter 3: Reporting in the Help Desk

AMA December 8-12

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Tired of exporting spreadsheets just to answer "how's the team doing?" or wondering if your reports are actually showing you what matters? These questions from our blog post might have led you here.

What This AMA Is About

Help Desk reporting gives you real-time visibility into your support operation without the manual work. During the week of December 8-12, our Help Desk team is here to answer your questions about what you can actually track, how to spot problems before they escalate, and which metrics matter most for your team.

Meet Your Expert Panel

We've brought together the people who build these tools every day:

Caitlin Juliano - Service Hub Product Marketer
Marc Ollmann - Reporting & Insights Help Desk PM

Example Questions to Get You Started

Not sure what to ask? Here are some questions we'd love to answer:

Which metrics should I actually check daily vs. weekly?
How do I know if my SLA goals are realistic?
Can I track resolution quality, not just speed?
What reports help with coaching conversations?

How This AMA Works

Post your questions as comments anytime between now and December 12. Our team will check in regularly throughout December 8-12 to provide answers. We'll make sure every question gets a thoughtful response by the end of the week.

No question is too basic or too specific. Whether you're setting up your first custom view, trying to understand what "time to close in SLA hours" really means, or figuring out which reports to share with leadership, we're here to give you clear, practical answers.

Drop your questions in the comments below.

[CLOSED] AI and Automation in Help Desk AMA: Ask Us Anything [November 17-21]

CJuliano — Fri, 21 Nov 2025 17:03:50 GMT

Thank you all for joining us Nov 17-21 for this AMA. Check out some other help desk resources and keep your eyes out for Chapter 3: Reporting in the Help Desk.

Help Desk Chapter 1: Why and How to Migrate to HubSpot's Help Desk Workspace

AMA CLOSED

Help Desk Chapter 2: AI and Automation

AMA November 17-21

Curious how AI and automation can actually help your support team—not just add more features to ignore?

What This AMA Is About

AI in customer support can feel like a lot of hype and not much help. But when it's built right, it genuinely makes your team faster and your customers happier. During the week of November 17- 21 our Help Desk team is here to answer your questions about how AI and automation work in Help Desk, what they can do for your team, and how to get started without overwhelming anyone.

Meet Your Expert Panel

We've brought together the people who build and scale these features every day:

Caitlin Juliano - Service Hub Product Marketer
Rose Sail - Product Manager, Help Desk
Sophie Merrow - Respond & Resolve Help Desk PM
Jenn De Mello - Product Lead, Help Desk
Marc Ollmann - Reporting & Insights Help Desk PM

Example Questions to Get You Started

Not sure what to ask? Here are some questions we'd love to answer:

What's the difference between automation and AI in Help Desk?
We have a small knowledge base. Is AI still useful for us?
How do I know if AI is giving customers good answers?
What should we set up first—AI features or automations?

How This AMA Works

Post your questions as comments anytime between now and November 21. Our team will check in regularly throughout November 17-21 to provide answers. We'll make sure every question gets a thoughtful response by the end of the week.

No question is too basic or too specific. Whether you're trying to understand what AI Agent can handle, figuring out your first automation, or wondering how to measure if any of this is actually working, we're here to give you clear, practical answers.

Drop your questions in the comments below.

[CLOSED] Help Desk Migration AMA: Ask Us Anything | October 27-31, 2025

CJuliano — Mon, 10 Nov 2025 15:09:04 GMT

Thanks so much for all your questions this week! It's been great connecting with you all and hearing what's on your mind as you think through this transition.

If you're ready to start planning your move to Help Desk, we've put together a step-by-step migration guide that walks you through what to do before, during, and after your migration. It covers everything from preparing your team to mapping your channels to reporting on metrics.

Grab the migration guide here

Keep an eye out for our next AMA on AI and Automation in Help Desk—we'll be diving into how to make the most of these features once you're up and running.

Happy migrating!

Help Desk Chapter 1: Why and How to Migrate to HubSpot's Help Desk Workspace

AMA CLOSED

Help Desk Chapter 2: AI and Automation

AMA November 17-21

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Are you currently using HubSpot's Conversations Inbox? It's time to talk about the Help Desk Workspace—and why making the move could transform how your support and customer success team works.

What This AMA Is About

We know switching tools—even between HubSpot products—is a big decision.
During the week of October 27-31, our Help Desk team is here to answer your questions about migrating from Conversations Inbox to Help Desk and help you understand what this migration could mean for your team.

Meet Your Expert Panel

We've assembled a team that knows both products inside and out—from building Help Desk to helping customers make the transition:

Caitlin Juliano - Product Marketer
Abiola Owolewa - Product Manager
Jenn De Mello - Manager, Product Lead
Rose Sail - Manager, Product Management

Example Questions to Get You Started

Not sure what to ask? Here are some questions we'd love to answer:
What features does Help Desk have that Conversations Inbox doesn't?
We're managing fine with Conversations Inbox. How do I know when it's time to upgrade?
What happens to our existing conversations and ticket history during migration
Will my team need to relearn everything, or does Help Desk feel familiar?
Are there reporting or automation capabilities in Help Desk that would help us work more efficiently?

How This AMA Works

Post your questions as comments anytime between now and October 31. Our team will check in regularly throughout October 27-31 to provide answers. We'll make sure every question gets a thoughtful answer by the end of the week.

No question is too specific. Whether you're exploring the differences between products, worried about migration complexity, or need to understand how Help Desk would work for your unique setup, we're here to give you personalized guidance.

Drop your questions in the comments below.

🎉 Upcoming HubSpot Community AMAs

kvlschaefer — Tue, 30 Sep 2025 17:45:50 GMT

Welcome to your hub for all upcoming Ask Me Anything sessions on the HubSpot Community and our subreddit, r/HubSpot!

Our subject matter experts, advocates and community team regularly host AMAs to connect directly with you, answer your questions, and share insights about HubSpot's tools, best practices and more.

Current AMA Schedule

Data Hub Reddit AMA

Date: September 24th, 10am to 12pm ET
Where: r/HubSpot

Join our Data Hub experts for discussions about the latest Data Hub features such as Data Studio and programmable automation, best practices, optimization tips and product feedback.

Help Desk Migration AMA

Date: October 27-31
Where: HubSpot Community

Are you currently using the Conversations Inbox? Our Help Desk team will be available to answer your questions about migrating to the Help Desk Workspace and what this migration could mean for your team.

Customer & Knowledge Base Agents AMA

Date: November TBD
Where: HubSpot Community

Join our Breeze experts for a discussion about Customer & Knowledge Base Agent features, best practices, use cases and an opportunity to give them feedback on your product experience.

Community Team AMA

Dates: December TBD
Where: HubSpot Community
Go behind the scenes with our Community Team to learn about community building, engagement strategies, platform updates, and maximizing your HubSpot Community experience.

How to Participate

Watch this space for updated dates and links.
Submit questions in advance when the AMA is published.
Join during the AMA dates for real-time Q&A opportunities

Past AMAs

Check our Ask Me Anything Board for past AMAs and key takeaways from previous sessions.

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This page is updated regularly with new dates and sessions. Subscribe to this post to stay informed about upcoming opportunities to connect with our teams and advocates!

[Closed AMA] Ask us anything about HubSpot's new product look and feel | September 8-12, 2025

jcolman — Tue, 16 Sep 2025 08:07:03 GMT

Curious about the visual changes in HubSpot's product? We know that a visual refresh can feel like a big shift, that's why we're creating a space for open conversation, transparency, and support to help you understand what's changing and why.

Join us for an Ask Me Anything (AMA) event from September 8–12 where Hayley Hughes, Product Design Director, and members of her design systems team will be on hand to answer your questions about the updated look and feel of our product.

You can try the new visual theme by opening your Account menu in HubSpot’s top navigation and selecting the “Switch to the new theme” link. Try using it for a few days so you can tell us how the new look and feel changes your product experience.

Learn more about HubSpot's new product look and feel from Mike Holzer, Head of UX and Executive VP at HubSpot.

This AMA is your chance to:

Get your questions answered directly by the people designing these changes
Understand the reasoning behind our design decisions
Learn about what's staying the same and what's evolving
Share your feedback and concerns with our design team
Discover the latest accessibility improvements and what’s coming next

We’ll discuss:

Why we’re making these changes and how you’ll benefit from them
What, specifically, is changing visually in the product and why
Our goals for these changes, such as improving accessibility
We’d especially like to hear your feedback! What’s working well for you and what’s not?

Drop your questions in the comments below and we'll get back to you between September 8–12. We're excited to connect with you and help you make the most of HubSpot's visual refresh.

— The HubSpot Design Systems Team

[AMA CLOSED] Ask Us Anything about Data Hub | September 15-19, 2025

lisaedwards — Fri, 19 Sep 2025 19:21:04 GMT

**Thanks folks, this AMA is now closed as of Friday, September 19th 2025!**

Curious about how Data Hub’s newest capabilities can transform your customer experiences? Join us for our Ask Me Anything (AMA), where our product experts will be here to answer all your questions and feedback about Data Hub.

Get your answers to questions about the latest features and functionality: data studio, data quality tools, cloud data storage integrations, programmable automation, data sync and more.

We invite you to:

Ask anything about Data Hub — from best practices to optimization tips
Ask us how these powerful AI-driven features can help you combine and enhance your data like never before
Share your product feedback and experiences

Need inspiration? Ask us about:

What are the most impactful use cases you've seen
How does Data Hub make AI more effective?
Who is Data Hub built for?
As a Marketing Hub customer, when should I consider adding Data Hub?

Our AMA will be open for questions from September 15-19.

Drop your questions and feedback about Data Hub in this thread, and we'll answer them!

[Closed AMA] Ask Us Anything about Deploy to Production with Sandboxes | August 25 - August 29

Denise_Thijzen — Tue, 16 Sep 2025 08:06:34 GMT

The AMA may be over, but we're still here to help!

Hop on over to our blog post and ask us anything there about HubSpot Sandboxes and Deploy to Production feature. Our team is happy to help!

Hi HubSpot Community!

We’re excited to invite you to an async AMA to help you get up to speed with our brand new Standard Sandboxes and Deploy to Production feature, now in public beta!

This is your chance to:

Ask questions about how the feature works
Learn best practices and real-world use cases
Understand how to safely move changes into production

We know that deploying to production can feel risky. That’s why we’re creating a space for open conversation, guidance, and support to help you feel confident.

Whether you're already in the beta or considering opting in, we’d love to connect and help you make the most of this powerful new feature.

Check out our Demo videos below!

Our AMA will be open for questions from August 25 to 29, 2025 .

Drop your questions in the thread and we'll get back to you the week of August 25.

The Sandbox Team

New standard sandbox creation (about 5 min at 1.5x speed)

Deploy to Production experience (about 6 min at 1.5x speed)

Want more? Read our blog post: Smarter Sandboxes for Safer Deployments!

[Closed] [AMA] Ask Us Anything about Legacy Scoring Sunset | July 28 - August 1

MelodyCooke — Tue, 02 Sep 2025 14:20:25 GMT

Hi HubSpot Community,

My name is Melody Cooke and I work on the Product team at HubSpot. I'm hosting this AMA to answer all of your questions about the Legacy Scoring Sunset and help you navigate the transition to our new Lead & Health Scoring apps.

Our AMA will be open from Monday, July 28 to Friday, August 1.

Unsure what to ask about the Lead Scoring Sunset or where to start?

Here are a few example questions I can address during the AMA:
1) Now that I'm rebuilding my scoring, what are some common mistakes you see teams make that I should avoid?
2) How should I communicate this change to my team, and what training might they need?

3) Are there any new scoring strategies or approaches you'd recommend that weren't possible with the legacy tool?
4) What's the best way to test my new scoring models before fully switching over from the legacy system?

5) Are there any specific use cases or industries where you'd recommend prioritizing the Health Scoring app over Lead Scoring, or vice versa?

Drop your questions about the Legacy Scoring Sunset in this thread and we’ll be happy to answer them!

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Here are some popular FAQs to get us started:

Why are we sunsetting the legacy scoring tool?
We're moving toward more powerful and flexible scoring capabilities. The newer Lead Scoring and Health Scoring apps offer enhanced functionality that better aligns with how modern businesses qualify prospects and nurture customer relationships.
What happens on August 31, 2025? Legacy scores will stop updating and freeze at their final values. Any lists, workflows, and apps referencing legacy scores will use these frozen values. After August 31st, the legacy tool will be removed, but frozen scores will remain in your portal for reference.
When and how should I migrate? We recommend migrating as soon as possible. Migration isn't automatic – you'll need to recreate your scoring models in the new system. While this requires some work upfront, it's actually an opportunity to refine your scoring approach using these powerful new features. Check out our community post and demo videos for guidance
Do I need to turn off my old scoring to prevent double-counting? No, the legacy and new scoring systems are completely separate and won't interfere with each other.
What new capabilities will I gain? The newer Lead Scoring and Health Scoring apps offer threshold properties, custom event scoring such as usage data, advanced associations, decay/recency/frequency, score history, list exclusion, reset capabilities, and AI scoring (specifically for contact fit and engagement scoring for Marketing Hub Enterprise).

[Closed AMA] Ask Us Anything about HubSpot Credits | June 2-5, 2025

dschwarz — Tue, 16 Sep 2025 08:06:43 GMT

Hi HubSpot Community,

My name is Deanna Schwarz and I work on the Product Strategy team at HubSpot. I’m hosting this AMA along with a group of product experts to answer all of your questions about HubSpot Credits. We look forward to answering your questions.

Why did we decide to launch HubSpot Credits?

Businesses today need flexible, scalable solutions. By introducing HubSpot Credits, we’re giving companies the ability to start with included value and scale AI usage as they grow—helping them drive better customer engagement without needing upfront commitments or fixed costs:

Start for free: All Professional and Enterprise subscriptions include a set of included credits to use Customer Agent immediately, along with Breeze Intelligence. Starter subscriptions receive a set allotment of credits for Breeze Intelligence.
Pay as you scale: Customers can purchase additional credits as needed.
Flexibility: HubSpot Credits are universal across Customer Agent & Breeze Intelligence, so you can use one credit system across multiple features– no more tracking additional line items and capacity
Copilot & embedded AI in Your Subscription: Copilot & embedded AI features remain included with every subscription, no credits required.

Our AMA will be open for questions from Monday, June 2nd to Thursday, June 5th.

Drop your questions and feedback about HubSpot credits in this thread, and we'll answer them!

[Closed AMA] Ask Us Anything about Breeze Intelligence | June 16-20, 2025

lisaedwards — Tue, 16 Sep 2025 08:08:21 GMT

Curious about how Breeze Intelligence’s newest capabilities can transform your customer interactions? Join us for our Ask Me Anything (AMA), where our product experts will be here to answer all your questions and feedback about Breeze Intelligence. Get your answers to questions about the latest Breeze Intelligence features: smart properties, conversational enrichment, and research intent.

We invite you to:

Ask anything about Breeze Intelligence—from best practices to optimization tips
Ask us how these powerful AI-driven features can help you capture critical customer insights more efficiently than ever before
Share your product feedback and experiences

Need inspiration? Ask us about:

How can smart properties automatically capture the exact customer data I need without manual entry?
What hidden patterns can conversational enrichment reveal in my customer interactions that I'm currently missing?
How does research intent actually predict what my customers will ask for before they even mention it

Our AMA will be open for questions from Monday, June 16 to Friday June 20, 2025.

Drop your questions and feedback about Breeze Intelligence in this thread, and we'll answer them!

[Closed AMA] Ask Us Anything about Prospecting Agent | May 12-16, 2025

kinalara — Tue, 16 Sep 2025 08:06:53 GMT

️ May 12-16, 2025 ️

We're hosting an "Ask Me Anything" (AMA) session focused on the Prospecting Agent. This is your chance to connect with our Breeze experts and get all your questions answered.

Prospecting Agent is designed to help your sales team build pipeline faster by researching target accounts, personalizing outreach, and engaging prospects directly within your Smart CRM. We understand that adopting new tools can sometimes bring up questions, and we want to ensure that you feel equipped to leverage this tool to its fullest potential.

️ When: May 12-16, 2025

Where: Here! We’ll be answering questions through this Community thread.

Ask us any questions about Prospecting Agent:

How can Prospecting Agent help my sales team conduct research?
What are some best practices for personalizing outreach with Prospecting Agent?
How is Prospecting Agent different from other prospecting tools?

How to participate:

Drop your questions in the comments below and we'll get back to you between May 12-16.
Our team will respond with answers and insights within 24 hours
Feel free to ask follow-up questions or join conversations on other topics.

We're looking forward to your questions about Prospecting Agent!

[Closed AMA] Spring Spotlight 2025 Sales Hub Updates AMA (April 21-25)

jbogaert — Tue, 16 Sep 2025 08:07:35 GMT

Have questions about the exciting new Sales Hub features announced at Spring Spotlight 2025? We've got you covered!

Join us for a special Ask Me Anything (AMA) event right here in the HubSpot Community from April 21-25, where HubSpot Product Managers will be on hand to answer all your questions about the latest Sales Hub updates.

What to expect:

Get your questions answered directly by the people who built these features
Learn implementation tips and best practices
Discover how to maximize value from the new tools
Connect with other community members exploring the same features

Featured updates we can discuss:

Sales Workspace enhancements
Breeze Prospecting Agent upgrades
Live Call Copilot Q&A
And much more!

How to participate:

1. Drop your questions in the comments below and we'll get back to you between April 21-25

2. Our team will respond with answers and insights within 24 hours
3. Feel free to ask follow-up questions or join conversations on other topics

Which new feature are you most excited to learn more about? Let us know in the comments, and we'll see you at the AMA!

[Closed AMA] Marketing Hub Enterprise: Multi-Account Management, Lookalike Lists, Journey Automation

ajacks228 — Tue, 16 Sep 2025 08:07:56 GMT

Hi HubSpot Community,

My name is Anissa, and I'm a Product Marketing Manager here at HubSpot! I'm hosting this AMA to answer all your questions about the exciting new Marketing Hub Enterprise features we just announced at Spring Spotlight 2025.

Our product experts and I are here to discuss our three powerful new MHE features: Multi-Account Management, Journey Automation, and Lookalike Lists. These innovations are designed to help your marketing teams work faster and deliver stronger results with less effort.

Our AMA will be open for questions from Monday, April 14th to Friday, April 18th. Drop your questions about these new features in this thread, and we'll answer them!

Not sure what to ask? Here are some example questions:

How can Multi-Account Management help my business manage multiple brands more efficiently?
What makes Journey Automation different from traditional Workflows, and how can it improve our customer experience?
How does Lookalike Lists leverage AI to help me find more high-quality prospects similar to my best customers?
What kind of time savings can I expect when using these new features compared to our current processes?

Whether you're curious about implementation, strategy, or how these features can address specific marketing challenges, we're here to help you realize value fast with Marketing Hub Enterprise.

Looking forward to your questions!

[Closed] AMA (Ask Me Anything): AI Meeting Assistant | March 24-28

jbogaert — Tue, 01 Apr 2025 07:33:22 GMT

Hey Community!

This week (March 24- 28) we're bringing in our product manager and product marketing managers from the Sales Hub, looking after the AI Meeting Assistant, to answer your questions about one of HubSpot's newest tools - AI Meeting Assistant.

If you're not familiar with the AI Meeting Assistant, check it out here.

We'll be here all week answering questions such as:

What is the AI Meeting Assistant
How can this tool save me time?
What tools does this integrate with?
What's on the product roadmap for AI Meeting Assistant?
What the meeting assistant as great at and maybe not so great at

Look forward to answering your questions.

If the AMA hasn't started yet, don't fret, you can ask questions now and our hosts will get back to you next week!

Drop your AI Meeting Assistant questions in the thread below

[Closed] Ask Me Anything (AMA) about Dynamic Sequences | February 17-21, 2025

jbogaert — Tue, 18 Mar 2025 16:27:00 GMT

Mark your calendars! Starting February 17, HubSpotters will answer all of your questions about dynamic sequences!

What are dynamic sequences? Dynamic sequences nurture leads with personalized, automated emails and surface manual tasks only for the contacts who show open or click an email.

When: February 17 - February 21, 2025

Where: Here! We’ll be answering questions through this Community thread.

Who: @adimarino, Product Manager for Sequences, Templates & Snippets & @jbogaert, Sr Product Marketing Manager for Sales Hub

How: Put your question for Ana and Jan below and they will answer your questions on a daily basis.

Example questions:

When should I use normal sequences vs dynamic sequences?
What sort of upgrades should we be expecting for dynamic sequences?
How do I re-enroll contacts?

Drop your dynamic sequences questions in the thread below

[Closed] AMA [Ask Me Anything]: HubSpot for Marketers | January 27-January 31

ajacks228 — Fri, 31 Jan 2025 21:39:34 GMT

Hi HubSpot Community,

My name is Anissa and I'm a Product Marketing Manager here at HubSpot! I am hosting this AMA to answer your questions about leveraging HubSpot’s platform for marketing success. Our HubSpot product experts are here to answer any tech-related questions you may have, but you can also ask anything about strategy, content creation, and lead generation. We will be answering questions through the end of the week.

Our AMA will be open for questions from Monday, January 27th to Friday, January 31st. Drop your questions regarding HubSpot for Marketers in this thread and we'll answer them!

Need some suggestions for what to ask? Here are some example questions:

How can I use HubSpot to create and manage content for multiple channels efficiently?
Can you explain how to set up and optimize lead scoring in HubSpot to identify high-quality leads?
What are the best practices for using AI messaging insights to craft personalized emails?

Look forward to hearing from you soon!

[Closed] Breeze Tips & Tricks AMA with HubSpotters | October 14 - 18

jestone — Mon, 21 Oct 2024 11:13:23 GMT

Hey Community! My name’s Jennifer Stone and I’m a Product Marketer here at HubSpot.

At INBOUND, we introduced Breeze Copilot & Breeze Agents - powerful features to help teams like yours grow better with AI!

Breeze Copilot is your virtual assistant that works with you everywhere you go in HubSpot.

Breeze Agents automate tasks and work for you, so you can focus on more strategic work.

Breeze Social Media Agent
Breeze Content Agent
Breeze Prospecting Agent
Breeze Customer Agent

Feel free to ask about:

How Breeze Copilot helps marketers, sales teams, and service teams drive efficiency.
How to create content with Breeze Agents.
How Breeze Copilot and Breeze Agents interact with your data.

The AMA will be live for questions starting Monday, October 14th, and runs through Friday, October 18th. All your queries will be answered by Friday, October 18th.

[Q&A] Fall Spotlight Product Roundup Webinar | September 26

evmwang — Thu, 26 Sep 2024 14:34:29 GMT

Our amazing Product Marketing team is ready to answer your questions on what's new from the Fall Spotlight Product Roundup Webinar on September 26 at 1 PM ET!

The Fall Spotlight edition of the Quarterly Product Roundup will cover the biggest releases from each of our Hubs & products, including:

A warm welcome with Kyle, including a high-level overview of where HubSpot is growing our capabilities
Live demos of features in...
- Marketing Hub, Sales Hub, Service Hub, Content Hub, Operations Hub, and Commerce Hub
- Smart CRM and the App Marketplace
- And more surprises to be announced!
An engaging live format with interaction in the chat throughout
resources to continue your learning in the platform

Got questions about the features showcased? Well we've got answers!

P.S. if you haven't registered yet (which you should), click here!

[Closed] AMA (Ask Me Anything): Guided Selling | September 30 - October 4

ncarbone — Mon, 07 Oct 2024 08:09:33 GMT

Nick here from Sales Hub Product Marketing along with over a dozen product managers, engineers, and other product experts from the Sales Hub team!

At INBOUND this year, we unveiled all-new AI-powered Guided Selling capabilities in Sales Hub that help sales teams leverage the power of AI and give their sellers the tools and guidance they need to create more pipeline and win more deals with Sales Hub.

You can learn a lot more about each feature on our blog, but here’s a quick list of what went live!

The reimagined sales workspace
Guided actions
Predictive deal scoring
Deal insights
Meeting assistant
Selling queues
Dynamic sequences

Along with our new Guided Selling capabilities, we also announced the launch of Breeze Prospecting Agent. Our Prospecting Agent increases your team’s capacity by researching and executing personalized outreach strategies for prospects within the HubSpot Smart CRM, using your own data to create personalized outreach.

We know that multiple product updates can be overwhelming, which is why we are holding an exclusive Community event on Guided Selling!

We’ll be hanging out in this space from September 30th - October 4th, 2024 answering any questions you have about our new features, how they’re used, and anything else related to AI in Sales Hub!

Do you have any burning questions about Guided Selling, but it's not September 30th yet? Drop them in this thread and we'll get back to you during the week of the AMA!